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Our promise
in plain sight

Everything we promise.
And everything we won't.

A free audit hides its terms because it has something to sell. Ours fit on one page, in plain language. Read them before you spend a thing.

What we guarantee
eight plain promises

Eight promises. In writing.

Not aspirations — the actual terms of a SCAN. If we ever fall short of one of these, tell us and we'll make it right.

Cancel before we start — full refund.

Change your mind any time before we begin and walk away with every dollar back. No forms, no friction, no “retention offer.”

Fixed scope. Fixed timeline.

Thirty checkpoints across six areas, delivered in seven business days from the moment your access is in. No scope creep, no drifting dates.

Read-only access, revoked after.

You never share a password. You grant read-only access through each platform, and we remove ourselves the day the report lands — unless you continue with us.

A clean bill is a real result.

If the scan finds nothing worth fixing, we say so plainly — and you keep the report and the recording. You paid for the truth; sometimes the truth is good news.

We score what moves the business.

Calls, forms, booked jobs — not impressions and likes that look good on a slide. If a metric doesn't change your revenue, it doesn't change your score.

Credited if you continue.

The fee is credited toward your first month of any Resonate service. If we turn out to be a fit, the diagnosis effectively costs you nothing.

No lock-in.

The SCAN is a diagnosis, not a contract. Take the report and fix things in-house if you'd rather. It is yours to keep either way.

One person accountable.

A named specialist runs your scan, signs the report, and shows up on the call to answer for every line of it.

What we won't promise
the honest half

And three things we'll never promise you.

Because the promises an agency won't make tell you more than the ones it will.

We won't promise rankings.

Anyone who guarantees a #1 spot on Google is guessing or lying. We promise a measured baseline and a plan — not a fairytale.

We won't promise leads.

We can't control whether your phone rings. We can show you, precisely, why it isn't — and what to change.

We won't pad the findings.

A free audit invents problems to justify a retainer. A paid scan reports what is actually there — including the parts that are already working.

Read them? Good. Now find out what your marketing is doing.