Case study · Exterior cleaning

A pressure-washing brand that looks as sharp as the work.

A fast, trust-first platform for Charlotte PRO — a “request a service” form right in the hero, soft-wash-safe services read at a glance, and a 5.0★ record across three review platforms shown the moment you land.

Client
Charlotte PRO Pressure Washing
Industry
Exterior cleaning
Service area
Charlotte, NC · 35-mile radius
Scope
Web development · SEO
Timeline
6 weeks
Charlotte PRO Pressure Washing homepage — hero with a request-a-service form
charlottepropressurewashing.com — home
300+
projects completed
5.0★
average rating, three platforms
98%
client retention
Licensed
& fully insured
02 · The challenge

Exterior cleaning is won on trust and a fast quote.

Charlotte PRO earns its 5.0★ the hard way — 300+ jobs, soft-wash methods that protect a home instead of blasting it, and a crew people trust around their siding, roof and landscaping. But in a market full of “$99 special” lowballers and pressure-washing horror stories, homeowners choose on two things: how fast they can get a real price, and how much they believe you won't damage the house.

The job was a website that wins on both — a fast quote and visible proof — before a competitor's form even loads.

03 · The problem to beat

Most pressure-washing sites make good crews look like a gamble.

The category default is a template that buries the very things that win a cautious homeowner. Three problems, each one costing booked jobs:

  • The quote is a phone call away — not on the page, where the decision actually happens.
  • Soft wash vs. pressure is a mystery — no clear, safe positioning, so “no damage” never lands.
  • The 5.0★ record is scattered — Google, Yelp and Thumbtack reviews out of sight instead of up front.
04 · Who built it

A senior-only team — the people who scoped it are the people who shipped it.

Valerii Fedorov
Founder · Strategy
Valerii Fedorov

Set the direction — quote-first, trust-first — and reviewed every release.

Nick Fedorov
Web & Engineering
Nick Fedorov

Built the platform — Next.js, the request-a-service flow and a CMS the team runs itself.

Alex Yaremenko
SEO · Technical
Alex Yaremenko

Local and service-area SEO, schema and Core Web Vitals — ranking in every town Charlotte PRO serves.

Veronika Bloemhof
COO · Delivery
Veronika Bloemhof

Ran delivery — scope, sprints and the promises we kept along the way.

4
senior operators
6 wk
brief to launch
3
two-week sprints
0
juniors on the build
05 · Where we started

Put the quote in the hero. Make the services safe and clear. Show the proof up front.

01

Quote-first

A real request-a-service form starts in the hero — before anyone reaches for the phone.

02

Safe & clear

Residential and commercial, soft-wash-safe — every service scannable in seconds, no jargon.

03

Proof up front

5.0★ across Google, Yelp and Thumbtack, plus real video reviews — shown immediately.

06 · How we solved it

Clean, confident, unmistakably Charlotte PRO — and fast.

One platform, three moves: services that read as safe at a glance, a transparent quote-and-schedule flow, and trust shown on arrival.

01 · Services

Every service, soft-wash-safe, at a glance.

Residential and commercial split into clean tabs — house soft wash, driveway, roof, deck, gutters, storefronts and lots. Each one scannable in seconds, each described around the surface it protects, not the pressure it uses.

Residential and commercial pressure-washing services in clean tabs
02 · The process

An instant estimate, then a clear path to booked.

Get a fast online estimate without phone calls or pressure, then lock in a date instantly — a transparent, four-step system built around the customer's convenience, not a sales script. No guesswork, no aggressive follow-ups.

Instant-estimate and scheduling process — four transparent steps
03 · Trust

Three platforms, real faces — proof on arrival.

5.0★ on Google and Thumbtack, 4.5★ on Yelp, and real Charlotte customers on video — shown up front, so a nervous homeowner feels the trust before they read a single service description.

Review aggregation across Google, Yelp and Thumbtack plus video testimonials
The design system
#EF8354
Signal Orange
#262A3B
Charcoal Navy
#E1F2FE
Mist
#F5F8FC
Paper
NO DAMAGE
NO HIGH PRESSURE
Palette
A warm signal orange on charcoal navy, cooled by a soft mist blue for light surfaces — clean, professional, reassuring.
Type
A bold rounded grotesk for headlines, a clean humanist sans for the rest — friendly where it counts, precise where it reads.
Voice
Honest and plain-spoken. No jargon, no hard sell — it sounds like the crew that treats your house like their own.
System
A square-cornered card system that scales from a single service row to a full request-a-service flow without breaking rhythm.
Under the hood

One system, not five disconnected tools.

A request comes in, an estimate and a booked date come out — every part wired to the next, so the site stays fast, ranks, and turns visitors into booked jobs.

Inputs
  • Request-a-service form
  • Instant estimate & scheduling
  • Local SEO & schema
The engine
One Next.js platform — quote, content and tracking in a single place.
Outcomes
  • Instant estimates
  • Service-area authority
  • Booked jobs
07 · What we achieved

A platform that books like the crew works — clean and fast.

The quote now starts in the hero. The services read as safe at a glance. And the 5.0★ record Charlotte PRO earned across three platforms shows the moment you land.

In the hero
Quote, not a phone call
The estimate moved from a call to the first screen.
Soft-wash
“No damage” that lands
Safe positioning made clear on every service.
5.0★
Three platforms, up front
Google, Yelp and Thumbtack, shown on arrival.
300+
Projects, on the page
A record Google can crawl and rank.
On video
Real Charlotte faces
Testimonials that a template can't fake.
Green
Core Web Vitals
Fast enough to keep visitors — and rankings.
“It finally looks as sharp as the work we do.”
Charlotte PRO · Charlotte, NC
08 · Bottom line
A site that books like the crew works — clean, clear and always on.

Charlotte PRO got a platform that matches the crew behind it — and owns every line of it. That's how we build each one: audit first, systems over surfaces, and numbers you can trust.

Your build

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